About the Role
The Program Assistant plays a critical part in the day-to-day delivery of the program through hands-on administrative, logistical, and student support tasks. This is an entry-level, student-facing support role.
The role involves a high volume of routine, operational work (e.g., office management, documentation, activity logistics), alongside occasional situations requiring independent judgment, such as responding to student incidents or emergencies.
Requirements
Success in this role will be defined by the incumbent’s ability to:
be able to independently handle routine situations and apply established protocols in more complex or urgent situations, escalating when needed
make sound independent decisions by applying policies and procedures and using available resources
possess a strong ‘support service’ orientation
collaborate with others and work effectively in a team environment
balance competing demands for time and prioritize workload to meet deadlines
take initiative to plan and complete assigned work with a high level of accuracy
work independently with minimum supervision while prioritizing workloads to meet deadlines
work professionally with people from a wide variety of cultural and socio-economic backgrounds
About the Italy Center
Welcome to the Spring Hill College Italy Center! We are a vibrant, mission-driven academic community based in Bologna, Italy—one of Europe’s most historic and student-centered cities. As part of Spring Hill College, a Jesuit institution from Mobile, Alabama, we share a deep commitment to social justice, academic excellence, and transformative global education.
At the Italy Center, we take pride in creating a learning environment that’s both intellectually challenging and personally enriching. We welcome students from across the United States to engage deeply with Italian and European culture while exploring issues such as sustainability, migration, human rights, and global citizenship. Our courses, internships, and travel seminars are designed to encourage critical thinking, compassion, and cultural understanding.
We’re a small, dynamic team that values collaboration, creativity, and purpose-driven work. Each of us contributes to a close-knit community where faculty, staff, and students learn from one another and share a passion for making a positive impact in the world.
Joining us means becoming part of something bigger—a community that believes in education as a force for good, in cross-cultural exchange as a path to empathy, and in the power of people working together to inspire change.